Mail:ceo@discount25.com

About Us

9020.com is  an  online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website 9020.com. Every season, 9020.com brings customers the latest trends along with thousands of items from brands across Asia and EuropeAmerica. 9020.com now represents the best platform for brands in the world to connect with customers worldwide.


Mission

"To provide customers with an exciting shopping experience, superior service and a fine selection of affordable, high quality beauty, fashion and lifestyle products."

9020.com brings the latest fashion trends to customers worldwide. Launched in July 2013, the 9020.com website leverages the success of discount25.com's proven e-commerce platform and technology to deliver customers an exciting and unique destination for beauty, fashion and lifestyle products. With just a few clicks or swipes, shoppers arrange for a wide variety of items to be delivered straight to their doorsteps.


Style, Selection and Service

9020.com offers quality brands and products at affordable prices, all carefully selected by our dedicated staff. From our wide range of products, customers should be able to find fashion, beauty and lifestyle items that best fit their personal needs.

Our experienced and dedicated customer service team ensures that our customers enjoy a hassle-free shopping experience with 9020.com. Our team pledges to provide superior support before, during, and even after the shopping process, and to deliver the highest possible customer satisfaction.

Customers looking to do more than just shop can visit 9020.com's fashion blog 
 https://www.9020.com/special/news, with features and articles from our in-house fashion gurus. Our periodic Q&A feature, https://www.9020.com/special/q/, provides a place for 9020.com's customers to get answers to their personal style questions. Customers seeking more interaction can follow 9020.com’s many social media channels, including Facebook, Instagram, Twitter, Pinterest, Google+ and tumblr.

Currently, 9020.com features a selection of products including fashion, beauty, shoes, bags, fashion accessories, jewelry for Women and Men. In the future, we expect to further expand our product selection.


Our Promise

We want the best for our customers, so we're offering 100% Satisfaction Guaranteed on your entire shopping experience with 9020.com! Read about our service guarantees below.

Shipping

If you do not receive your order within the estimated delivery time, please contact our Customer Service Team. Lost shipments will be reshipped to you without extra handling or shipping fees.

 

Returns and Exchanges

If you're dissatisfied with a purchase from 9020.com, you can send it back to us within 14 days for an exchange or return. The issue can be size or color or anything at all. Your satisfaction is our concern, so if for any reason you're unhappy with a product, you can talk to us.

 

Quality

9020.com stands behind the quality of our products. If you receive items that are defective or with flaws, from a small hole or tear to a broken thread or seam, please let us know and we'll arrange for a free return or replacement item.

 

Store Credit Refund

For convenience, we issue refunds in 9020.com Credit, which will be credited to your 9020.com account immediately. 9020.com Credit can be applied on your next purchase.

 

Customer Service

Our Customer Service Team is always ready to assist you with any questions or concerns. We're sometimes busy, especially during peak shopping seasons, but if you send us an email, we'll reply within 2 business days.

 

Contact our CEO

If our Customer Service Team is unable to resolve an issue, or if you have suggestions or concerns about our service, you may contact our CEO, wei you. He's always open to hearing from you.

ceo@9020.com